Shipping policy

Note: Processing time excludes weekends (Saturday + Sunday) and major holidays. 

DOMESTIC: USPS Ground
Spend $75 and Earn Free Standard Shipping 📦
Processing Time: 2-5 Business Days
Expected Arrival: 2-7 Business Days

INTERNATIONAL: DHL Express
Processing Time: 2-5 Business Days
Expected Arrival: 3-10 Business Days

If shipping to a P.O. Box or APO/FPO address, you must select Economy. Please note transit times will vary.

Please note we do not ship to freight forwarding address.

After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please contact Customer Service for assistance.

Please note, ELEVENZEROFOUR is not liable for missing packages marked delivered. If you believe this was mis-delivered, we recommend filing a claim with the carrier directly. If the carrier’s tracking link for your order is not showing activity or movement for more than 4 business days, please contact Customer Service with your order number.